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As opposed to, say, the travel or restaurant industries, the tech sector has weathered the most disruptive effects of the COVID-19 pandemic relatively well. But that doesn’t mean that business has gone smoothly as if nothing happened — or that trends haven’t accelerated or been disrupted by the crisis.
While it’s a bit early to know whether shifts in usage and IT tactics will remain permanent, some corners of the computing business have clearly seen a boost, while others have fallen in use, suffered setbacks in the wake of lockdowns, or been called into question for the months ahead, even when workers return to the office.
Winner: Video conferencing — and its ecosystem